Technology Platform Setup & Teaching
I’m a self-proclaimed nerd when it comes to technology platforms. I love connecting mental health professionals with platforms that automate processes and make life simpler for them and their clients.
I offer one-on-one teaching to help you set up and learn how to use certain platforms while also helping you decide which ones would work best for your needs. I bring patience and empathy to all my teaching sessions to ensure we can go at your own pace.
Additionally, for a fixed price, I will setup and customize these platforms for you on my own so you’re ready to hit the ground running. If you have a larger project you would like help with, reach out and we can discuss if my services would be a good fit. I teach and work with the following platforms:
Community Building and Online Events Platforms: Circle
Course Platform/Learning Management System (LMS): Thinkific, Circle
Artificial Intelligence (AI) tools: ChatGPT, Google Gemini, and Fathom (AI Meeting Notetaker)
Retreat Management Platform for automating bookings, communications, and payments: BookingLayer
Automations to connect processes through multiple platforms: Zapier
Automatic Appointment Scheduling: Calendly, Google Calendar
Project/Task Management platforms to enhance your productivity: ClickUp, BaseCamp, Asana, and Trello
Google Workspace including Drive, Gmail, Docs, Sheets, Slides, YouTube, and more
Digital Filing and Storage: Google Drive, Dropbox, and OneDrive
Email Marketing: Flodesk, Mailchimp
Listings for your Practice: I’ll guide you through the most popular therapist/clinician directories and Maps listing sites
Social Media: Facebook, Instagram, LinkedIn, and Youtube
Customer Support/Help Desk: Intercom
Forms: Custom HIPAA compliant forms through Cognito Forms or TypeForm
Customer Relationship Management (CRM): Mailchimp, Hubspot
Project Examples:
Automated Pre-Screening & Consultation Flow: Intake or Pre-Screening forms linked to automatic appointment scheduler + Customer Relationship Management (CRM) or Electronic Health Records (EHR) platforms, automatically assigning leads and appointments to the right staff.
Retreat Management System Setup with complete booking pages, client portals, automated communications & reminders (eg, BookingLayer, Acuity)
Payment & Intake Automation: Connect booking/payment systems with intake forms and storage of client records.
Technology Operations Audit & Recommendations: Deep dive into your current tools and processes to find what’s not working well, and how your workflow could be improved.
Online Course Platform Setup (Circle/Squarespace/Thinkific) with branded elements, templates for course design, best practices for designing courses, and templates for staff training or client education.
Centralized Task Management & Communications System: Build a task management dashboard (Asana, Trello, Notion, BaseCamp, or ClickUp) that connects to key tools like booking platforms, intake forms, or CRMs. Automations push updates into an internal communications platform like Slack so staff are instantly notified of new bookings, pending tasks, or client needs. Keeps everyone aligned, reduces email clutter, and ensures nothing slips through the cracks.
Marketing-to-CRM Integration: Connect email marketing (e.g., Flodesk, Mailchimp) with CRM (e.g., HubSpot, Mailchimp) to track leads through the sales funnel.
Pricing: All setup fees are fixed price, dependent on the platform and complexity of the project. Please reach out to get a customized quote or pricing for one-on-one teaching.
A certain amount of sliding scale appointments and rates are available for those with financial or other barriers to access. Please inquire about these when reaching out to book.
If you’d like to discuss if my services could be a good fit, feel free to book a complimentary 20 minute introductory call!
“Brendan has a deep knowledge of the mental health field in general and a good grasp on the intricacies and nuances of the emerging field of Psychedelic Medicine (specifically Ketamine-Assisted Psychotherapy). I really appreciated how organized he was in his approach. He did an amazing job with website additions and maintenance, integrating multiple platforms to help streamline our processes. He was able to breakdown complicated processes and concepts into digestible bites to help me make decisions about what would best support the growth of our business. He was a pleasure to work with and I hope to have the opportunity to use his services again in the future.”
— Dr. Tiffany Sauls, Director and Founder of Asheville Integrative Psychiatry